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What is Surge Capacity? Hint: It has nothing to do with the power strip under your desk. Instead, it’s about our ability to adapt to incredibly stressful circumstances, like a natural disaster. Or, say, a pandemic. But the thing about our coping mechanisms is that they’re time-based and intended for short-term emergencies, not long, drawn out (seemingly never-ending) circumstances. Like a pandemic.

JoyGenea and Michelle discuss surge capacity, resilience banks, and ambiguous loss – all the fancy names for these feelings of uncertainty, loss, frustration, and heightened anxiety that we’re feeling. And what could help you deal with those feelings for yourself and your team.