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What Are You Deciding?

How Small Decisions Make Goals Happen. Or Not. What we tell ourselves about a situation is a powerful thing. Business not growing? It’s easy to say it’s because of the market. Or because of circumstances. Or because of the weather. But what do you do when you’re...

Accountability Partners

We’re probably all familiar with the idea of a workout buddy – someone to make sure we show up to our workouts and complete them all the way through. This is an accountability partner, and we need them in our businesses. Why? Because being accountable only to...

Nepotism by Any Other Name

Hiring family and friends. The place most small businesses start and, if done well, can be an absolute boon to a business early on. Once a business has non-related employees, hiring family gets extra tricky. The owner isn’t just navigating the familial relationships...

Say Cheese!

Ever see a headshot on a business card? How many times does it look like the person who handed you the card? What about images for your website? When was the last time you updated those? Some businesses recognize the need for professional images, but don’t update them...

Buying Roadblocks

Sorry, we don’t take that card. Sorry, the computer won’t let me do that. Sorry, we’re not allowed to process refunds without a manager.  How many times have you heard something like this at a national chain or a government office or some other organization where...

Generational Leadership

Every week, there’s another headline about millennials and what they’re doing wrong – not enough of this, too much of that. Millennials have, evidently, killed the diamond and dairy industries, refused home ownership on a massive scale, and slowed the birth rate...